Tayau Beachfront Condo: Privacy Policy
This Privacy Policy outlines how Tayau Condominiums (“we,” “our,” or “us”) collects, uses, and protects the personal information of our guests and website visitors (“you”). We are committed to ensuring your privacy is protected.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address provided when you make a reservation or submit a contact form.
- Booking Details: Information related to your reservation, including dates of stay, number of guests, and any special requests.
- Payment Information: We do not directly collect or store your payment details. All payments are processed securely through a third-party service (E-transfer) as outlined in our Terms of Service.
- Website Usage Data: We may use analytics tools to collect non-personal information about your visit to our website, such as your IP address, browser type, and pages visited. This helps us improve our website’s functionality and user experience.
2. How We Use Your Information
Your information is used for the following purposes:
- To Process Reservations: To confirm your booking, send you reservation details, and manage your stay.
- Communication: To contact you regarding your reservation, answer your inquiries, and provide information about the property or your stay.
- Guest Services: To facilitate services with our on-site property manager, Teresa, including airport transfers and other assistance.
- Marketing and Promotions: With your consent, we may use your contact information to send you updates, special offers, or newsletters. You can opt out of these communications at any time.
- Security: To verify your identity and ensure the security of our property, including the use of fingerprint access as noted in our property description.
3. Information Sharing and Disclosure
We will not sell, rent, or lease your personal information to third parties. We only share your information with trusted third parties to provide necessary services related to your stay, such as:
- Our On-Site Property Manager: Your name and contact details will be shared with our property manager, Teresa, to facilitate your check-in, check-out, and any needs you may have during your stay.
- Service Providers: We may share your information with third-party service providers (e.g., website hosting, analytics) who assist us in operating our business, under strict confidentiality agreements.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, and safety.
4. Data Security
We are committed to ensuring the security of your information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the data we collect online. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access and Update: Request access to the personal information we hold about you and ask for it to be updated or corrected.
- Withdraw Consent: Withdraw your consent for us to use your information for marketing purposes at any time.
- Request Deletion: Ask us to delete your personal information, subject to legal obligations and the need to maintain records for business operations.
6. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “last updated” date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: